At BlueMarkt.eu, we are committed to providing our customers with a seamless shopping experience by providing deliveries at the customer’s address. This Shipping Policy explains how we handle shipping and delivery of orders placed on our website.
We ship only within Europe and the United Kingdom. Please note that we cannot ship to PO boxes or APO/FPO addresses.
Shipping Methods and Costs
We offer two shipping options at checkout – standard and express delivery. We offer a flat-rate shipment cost model where the fixed price for standard delivery is €7.99 and the fixed price for express delivery is €29.99, however if total purchase value is over a certain amount a free delivery can be applied.
We strive to process and ship orders as quickly as possible. Once an order has been confirmed, it takes between 1-3 business days for us to process the order before delivering. Standard delivery transit time typically takes between 3-7 business days, while express delivery transit time is usually between 1-4 business days. However, please note that delivery times may vary depending on your location and the shipping method you choose.
Once your order has been shipped, you will receive a tracking number via email. You can use this number to track your package online and monitor its delivery status by using the order tracking form.
If you experience any issues with your delivery, please contact us at [email protected]. We will work with you to resolve the issue as quickly as possible.
Customs and Duties
Please note that you may be responsible for paying customs and duties fees on international orders. These fees vary depending on your location and the value of the items in your order. BlueMarkt.eu is not responsible for any customs or duties fees incurred on your order.
Changes to Our Shipping Policy
We may update this Shipping Policy from time to time to reflect changes in our business operations or legal requirements. We will notify you of any material changes to this Shipping Policy by posting a notice on our website or sending you an email.
If you have any questions or concerns about our Shipping Policy, please contact us at [email protected].